How To use as a seller?
Pack & Go
Pack your unwanted items (clothes and accessories) and book the courier with a few clicks in the app to pick it up at your home. The items come directly to our warehouse, so no need to store them and deal with the delivery. Please make sure to read our guide in order to make sure our premium standards are met. Is also in your interest – better the product, more buyers will be interested.
Quality check & Photography
We take care of the hard work! We select the items eligible for the platform and make professional pictures to help your sales. When the pictures are on your profile, you can tag and price them as you wish in order to help your buyers to find treasures.
Sell & Buy
Start selling or enjoy browsing preloved treasures, while giving them a second life! We take care of the logistics, no need to run to the post or deal with buyers or refunds anymore! Our partners will make sure your items arrive safe and fast.
If you wish to make this world a better place, you can freely donate to any of our charity partners. The amount is up to you! You are also welcome to plant a tree!
Grow your fashion business with us!
Are you a fashion business owner? Do you have a lot of leftover stock, samples or items from previous seasons? This is the right place for you! Join us and we will give you a special platform for your items! Contact us at email@example.com
Promote your treasures on social media with a few clicks! This will definitely boost your sales.
Our service has a minimum fee, but after 6 months we can ship back those items we could not sell, if you need them back! Please make sure to read carefully What we accept and we can not accept for sale on the platform to make sure to avoid any inconvenience. Visit “What we accept”
How To use as a buyer?
Download the app for free and enjoy browsing!
Give second life to pre-loved treasures!
What we accept on the platform?
- Freshly laundered new or new like clothing.
- We love preimum, good qulity brands for men, women and kids
-Top women’s brands we love: Tommy Hilfiger, Ralph Lauren, Calvin Klein, Maje, Sandro, Hugo Boss, Nike, Adidas, Nanushka, Acne, COS, Massimo Dutti
- Items with tags
-Items that are in-season, on-trend, and have been purchased within the past five years.
- Cool Vintage products
- We do not accept fake items or copies in handbags, shoes or anything. If you can, please include any authentication information when sending in handbags, shoes or items which can be authenticated. In case we discover any type of fraud or fake items, we have the right to exclude it from the platform.
DO NOT SEND:
- Clothing, handbags, or accessories with rips, tears, pilling, fading, shrinkage, or blemishes of any kind. When sending shoes, please check the top surface, interior, and soles to ensure they are clean and free of marks.
- Items with missing or broken parts, stains and odors, or items that are shrunk, stretched, or altered.
- Items missing sizing information.
- Brands we do not accept.
- Clothing and handbags that are not manufactured by the brand represented on the item.
- Clothing and handbags purchased more than five years ago.
CLEAN OUT TIPS
- We encourage you to send in seasonally-relevant clothing.
- Items with price tags might be sold for higher price.
- If you are sending matching sets, please make sure all items are together.
- For designer items, you may be asked to provide evidence of authenticity.
What happens to the items not eligible to the platform?
Items that do not qualify our standards can have 3 options:
- go to our charity partners
- we recycle them with partners
- we upcycle them wiht designers
- we send them back to you, in this case the delivery cost is on you
The same applies after 5 months, close to the end of your service period, you declare what you would like to do with the products that you could not sell. Besides the options above, you can cshoose 1 more months for sale.
Inspire the Others - Using the LookBoard
With LiveRobe you are not only able to sell and buy pre-loved or brand-new conscious products, but you also have the opportunity to build your own catalogue to inspire your potential buyers.
The LiveRobe LookBoard gives you the ability to create inspiring outfits. It’s where you can combine for-sale and not-for-sale items so you can better position yourself within the market of pre-loved and conscious goods.